Okapia Privacy Policy
Okapia is a social network built in Kinshasa (DR Congo). This page explains what data we collect, why, who it is shared with, where it is stored, how long it is kept and how you can delete it.
What is new in version 5
- New hosting provider: Supabase now stores your data (with a copy at Google Firebase).
- New features: video calls, group calls, call history, live videos, Reels with text, history of watched Reels, “online” presence, people suggestions.
- Clarifications about artificial intelligence, private information (gender, date of birth) and account deletion.
1. Who we are
The Okapia app (Android ID com.megconcept.tookos) is published by JOVYTECH CORPORATION (JOCO), SARL, Kinshasa, DR Congo — jovytech.com.
Contact for any question about your data: support@jovytech.org
2. Data we collect
| Category | Examples | Why |
|---|---|---|
| Account | Name, username, email address, country, city, profile and cover photo; optional: bio, neighbourhood, profession, sector, organisation, preferred language, interests | Create and show your profile, help people find you, suggest content |
| Private information | Date of birth, gender, phone (if you give it) | Protect minors; only you can read this information and it is never shown on your profile |
| Content | Posts, photos, videos, Reels (with their coloured text), stories, comments, private and group messages, voice messages, documents you send | Run the social network and messaging |
| Calls | Who called whom, when, duration, audio or video, missed or answered (call history) | Connect calls and show your history; call audio and video are never recorded |
| Live videos | Title, start and end time, number of viewers, comments written during the live | Broadcast the live to your followers; the video is not recorded and disappears when the live ends |
| Presence | “Online”, last seen time, “typing…” in a chat | Show your contacts whether you are available |
| Na quartier | Country, city, commune and neighbourhood you choose; neighbourhood posts | Connect you with your neighbours |
| Zando | Shop, products, photos, prices, contact requests | Run the marketplace between users |
| Solidarity, Creators, Advertising | Mobile Money numbers you enter, amounts, transaction references, fundraisers, supports, ad campaigns | Run fundraisers, creator support and promotions; prevent fraud |
| Activity | Likes, views, shares, follows, watched Reels (history you can erase), “My activity” history | Count statistics, suggest content and people, personalise your feed if you agree |
| Device | Notification token, SIM or network country (no special permission), technical usage statistics and crash reports | Send notifications, offer the right payment methods, fix errors |
We do not collect your GPS location, your contacts, or your full card number or CVV.
Permissions requested on the phone
- Camera: photos, videos, Reels, stories, video calls and live videos, only when you use them.
- Microphone: voice messages, calls and live videos, only when you use them.
- Notifications: messages, calls, comments, lives starting.
- Photos and files: only those you choose to send.
3. Personalisation, suggestions and advertising
Personalised recommendations and personalised ads are optional: you accept or refuse them when signing up and can change your mind at any time in Settings › Preferences. People suggestions are based on who you follow, who your followers follow and your interests. Okapia does not use sensitive categories (health, religion, opinions…) to target ads.
4. Protection of minors
Okapia is for people aged 13 and over: sign-up is refused below that age, and an account created with a date of birth under 13 is disabled.
For accounts under 18: no personalised ads, and no access to money features (fundraisers, creator pages, payments, paid advertising) or Na quartier.
5. Where your data is stored and who it is shared with
- Other users see what you publish (profile, posts, Reels, stories, comments, live videos) according to each feature and your settings (private profile). Private and group messages are visible only to participants. When you forward a message that is not yours, it is marked “Forwarded”.
- Supabase (Supabase Inc.) hosts the main database, sign-in to your account, part of the files and real-time features (messages, notifications, presence).
- Google Firebase (Google LLC) keeps a copy of the data and provides server functions, files, notifications, technical statistics and crash reports (Firebase Crashlytics: phone model, Android and app version, lines of code involved; never the content of your messages).
- Cloudflare (Cloudflare Inc.) relays call audio and video when phones cannot reach each other directly, and broadcasts live videos. Nothing is recorded.
- Google Gemini (Google LLC), an artificial intelligence service, receives the text you give it with the “AI help” button (correct, translate, write), and the text and photos of public posts and comments, to detect dangerous content automatically. It never receives your private messages or calls.
- Payment operators (Mobile Money, bank card) will only receive what a payment requires, once payments are enabled. Today no real payment goes through the app.
These providers may store data on servers outside DR Congo (in particular in the United States). They may only use it to provide the service to Okapia. We do not sell your data.
Reports and moderation
You can report a post, a Reel, a story, a comment, a profile, a fundraiser, a creator page or a message you received, and block a person. Reported content (including a private message you report) is reviewed by the Okapia moderation team, which may remove it or suspend an account. An account suspended by mistake can be restored: write to support@jovytech.org.
6. Security
Exchanges with our servers are encrypted in transit (HTTPS). Access to data is limited by server-side security rules: everyone reads only what they are allowed to see (for example, only group members read its messages; only you read your private information and your history). Amounts and payments are always checked by the server, never by the phone alone.
7. Retention
Your data is kept while your account exists. At any time you can erase your posts, your messages (for you or for everyone, depending on the case), a whole chat (“Clear all”), your history of watched Reels and your “My activity” history.
When you delete your account, your data is erased at all our hosting providers (see below), except financial records needed for legal obligations and fraud prevention, which are kept in a form that no longer directly identifies you. Automatic backups are made in private storage; they are deleted automatically after 30 days at most.
8. Delete your account and data
In the app: Settings › Delete account. Deletion is immediate and permanent. Erased: profile, username, private information, interests, posts with their photos and videos, Reels, stories, comments, likes, messages you sent and their media, groups, follows, call history, Reels history, live videos, presence, preferences, history and the sign-in account.
Without access to the app: follow the page Request deletion of my account.
9. Your rights
You can view and correct your information in the app (Settings › Personal information), withdraw your consents, and write to us to get a copy of your data or any clarification: support@jovytech.org.
10. Changes
If this policy changes, the date at the top will be updated and a message may be shown in the app.